Privacy Policy
Last Updated 1/15/09.
When you place an order or request a catalog through our on-line web site, we
ask you to provide information which enables us to fulfill your request.
This information may include your name, mailing address, phone number,
e-mail address or credit card information (in the case of on-line orders).
This information allows us to fulfill your request and to contact you in the
event we have questions regarding your request or order. We do not know or collect
your name or e-mail address unless you provide it to us.
Dealing With Hairloss does collect aggregate information about the pages which
visitors review, including the sequence in which they are visited. We may
also collect data volunteered by our visitors and customers, such as survey,
demographic or product preference information. This information is used
to improve our web site and the overall experience we provide to our
customers, and is treated as confidential unless otherwise clearly indicated.
Customers who request printed catalogs or place orders through our web site should read our policy regarding our catalog mailing list.
Notification of Change
We reserve the right to change this policy at any time. This privacy policy will be kept up-to-date and clearly posted on our Web site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future
We will post the policy changes to our web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our web site periodically .
Catalog Mailing List
You may request a copy of our catalog through our Internet site by providing
the information required on the catalog request form. We will then send you
a copy of our current catalog and add you to our catalog mailing list.
Periodically, we may make our catalog mailing list available to carefully
screened companies we believe offer products or services which may be of
interest to our customers. If you would prefer not to have your name shared
with such companies, you may instruct us not to make it available by
contacting our Customer Service department at 1-800-364-9060. If you tell us
to do this, we will flag your customer record with a code indicating you do
not wish to have your name provided to other companies and we will honor
this request without hesitation. However, please note that it may take a
number of weeks before any mailings initiated prior to your request are
processed and delivered. As a matter of policy, we do not disclose the
names of companies to which we have provided names. Nor do we disclose the
names of organizations from whom we may have acquired names for our own
marketing purposes.
If you do not wish to receive ANY catalogs from Dealing With Hairloss, you may also
instruct us to remove your name from our catalog mailing list by contacting
our Customer Service department at 1-800-364-9060.
Mail Preference Service
For your information, the Direct Marketing Association has established a
Mail Preference Service for consumers who do not wish to receive unsolicited
mailings from companies and organizations with whom they do not have a
relationship. By adding your name to this list, companies that subscribe to
this service will know not to send unsolicited advertising material to you.
Most reputable catalog and direct mail companies use this service in order
to avoid spending money for advertising which will not be appreciated.
You may add your name to this service by writing to the following address:
Mail Preference Service
Direct Marketing Association
P.O. Box 9008
Farmingdale, New York 11735-9008
Please note that by placing your name on the Mail Preference Service list,
you are ONLY indicating that you do not wish to receive unsolicited
advertising from organizations with which you do not already have a
relationship. To remove your name from the list of an organization from
which you have placed an order or requested a catalog, you must contact that
company individually to express your preference.
Security
All on-line transactions which require the exchange of credit card
information are initiated and completed in a secure environment for the
protection of our customers.
Ownership of Customer Information
As a direct marketing company, Dealing With Hairloss places a significant value on the information compiled about our registered visitors, catalog requesters and customers.
This information is essential to the operation of our company and constitutes a corporate asset of substantial value. In any business transaction involving the purchase or sale of assets by Dealing With Hairloss or its affiliated business entities,
this customer information may be purchased or sold just as any other piece of company owned property. By registering, requesting a catalog or making a purchase on our web site, you give us your consent to the purchase or sale of this information
should such a business transaction take place.
Links to Other Sites
Within our web site, we may provide you with links to other companies or
organizations which we feel provide useful information, services or products
related to the Dealing With Hairloss web site. While we believe these organizations to be reputable and committed to consumer privacy, we cannot be responsible for the policies or practices of those who have sites linked to ours.
How to Contact Us
We would be pleased to answer any questions you may have. You may contact
us in any of the following ways:
E-mail: custserv@scdirect.com
Phone: 1-800-364-9060
Mail to:
Dealing With Hairloss
P.O. Box 483
Brockton, Massachusetts 02303